Privacy Policy

Privacy Policy for RackNode

Updated : 2025/4/2

Welcome to RackNode (the “Company”), accessible at racknode.net (“Website”). Your privacy is paramount to us, and this policy outlines our practices regarding the collection, use, and disclosure of your information through your interactions with our website.

1. Information We Collect and How We Use It

a. Personal Information

We may collect personal information that identifies you as an individual or relates to an identifiable individual through our website, including but not limited to:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information

b. Non-Personal Information

We collect non-personal information about your visit, such as IP address, browser type, and access times, for site administration and trend analysis.

c. Cookies and Tracking Technologies

Cookies and similar technologies track website activity and user interactions, aiding in improving our website and user experience.

2. How We Use Your Information

The information we collect is used to:

  • Provide and improve our website and services.
  • Process transactions and manage accounts.
  • Communicate with you about your account and our services.
  • Analyze trends and website usage.

3. Sharing Your Information

a. Third-Party Service Providers

We engage third-party services for payment processing and fraud protection:

  • Payment Processing: We use Paddle to process payments for our services. We share your payment information with Paddle as necessary to complete transactions.
  • Fraud Protection: FraudLabs and maxmind help us detect and prevent fraudulent transactions. Information necessary for fraud analysis may be shared with Them.

These third parties have their own privacy policies addressing how they use such information.

b. Other Disclosures

We do not sell, trade, or rent your personal identification information to others. Aggregated, non-personal information may be shared with business partners and advertisers.

4. Data Security

We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Additionally, RackNode never logs into your servers (VPS or dedicated). All files, content, and data stored on your servers are considered private and are not accessed by our team under any circumstances.

5. Changes to Our Privacy Policy

We reserve the right to update this policy and will notify users of significant changes through our website.

6. Contact Information

For questions or comments regarding this policy, please contact us at [email protected].